Cancellation
If you would like to cancel a subscription purchased through the Google Play Store, please follow these steps:
- First, make sure you're signed in to the correct Google account
- Go to the Play Store and tap Menu > Subscriptions
- Select the subscription you wish to cancel (DoFasting)
- Then, click Cancel subscription
- Follow the instructions to complete the cancelation request
If you don't see your subscription there, it could be that you've purchased it on our website. In this case, please follow the instructions in this article.
Simply deleting the app will not cancel your subscription. Make sure to follow the steps above.
Refunds
If you would like a refund for a subscription purchased in-app via the Google Play Store, please follow the steps below:
- On your computer, go to https://play.google.com/store
- Click Order History
- Find the order you want to return
- Select Request a Refund or Report a Problem and choose the option that describes your situation
- Complete the form and note that you would like a refund
- Please indicate the exact reason for a refund, as we have no direct involvement in Google Play's decision.