If you have purchased your plan on our website, you can check your subscription information and manage it via this link: https://dofasting.com/clients/login
Log in with your account details, username, and password. You will be able to see the status of your subscription and cancel it if you wish.
If you have purchased your subscription via Google Play, you'll find cancellation instructions in this article.
If you subscribed via the App Store, please follow the instructions here.
If you'd like to get a refund, please contact our customer support within 14 days of purchase and provide detailed information regarding the issue. Please be ready to provide us with some form of visual proof that the product was faulty.
If you would like to submit a refund request, please use the Submit a request form below. We kindly ask you to include proof of payment (payment receipt or screenshot from your bank statement) and the email address used to sign up.
All refunds are transferred to the account that initially paid for the product.
By purchasing from our website, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment, or legal actions. Please read more about this policy via our terms and conditions page: https://dofasting.com/general-conditions
If you dispute or request a chargeback for the purchase with your credit card provider, we will not be able to refund the transaction, and it might take months until a final resolution is settled upon. Cases closed in the merchant's favor cannot be reversed. So, we kindly ask you to stay patient and give us a chance to resolve the issue directly with you.