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DoFasting Help Center

My account

  • Downloading the DoFasting app
  • Forgot my password
  • How to delete the account

Subscriptions & Payments

  • Refund policy for the app
  • Cancel the app subscription
  • How much does the app subscription cost?
  • Why was my payment declined?

Technical Issues

  • App is freezing or not working
  • Can't log in
  • I haven't received anything after completing my purchase

Supplements

  • Cancel supplement subscription
  • How to return my supplements and get a refund?
  • How to re-order supplements
  • How to use Keto Fuel
  • How to use DoFasting Gummies
  • How to use DoFasting Box
See all 11 articles

App Features

  • Can I use the DoFasting app on my computer?
  • Do you have a vegetarian/vegan/gluten-free/lactose-free recipes?
  • How is the app personalized?
  • How to change the app language
  • How to change the measurement system
  • How to change the water intake goal
See all 15 articles

Smart Scale

  • How to return an unused Smart Scale
  • Can I pair the Smart Scale with several accounts?
  • How to pair the Smart Scale with a device
  • Where to purchase the Smart Scale
  • Warranty policy

Dietary & Fasting

Community

  • How to contact the customer support
  • Is there a community I can join?
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