DoFasting Help Center

My account

• Downloading DoFasting app
• Forgot my password

Subscriptions

• How to manage my subscription?
• How to manage my subscription when it's purchased with the App Store?
• How to manage my subscription when it's purchased with Google Play?

Payments

• How do I request a refund for my in-app purchase from Apple?
• How do I request a refund for my in-app purchase from Google Play?
• How do I request a refund?
• What are the prices of each plan?
• Why was my payment declined?

Community

• How to contact customer support?
• Is there a community that I can join?

Technical issues

• App is crashing or freezing
• Can't download the app from App Store
• Can't download the app from Google Play
• Can't log in
• I haven't received anything after completing my purchase

Supplements

• How to re-order supplements?
• How to return my supplements and get a refund?
• How to use Keto Fuel?
• How to use DoFasting Gummies?
• How to use DoFasting Box?
• How to use BHB Ketone Boost?

App features

• Can I use DoFasting app on my computer?
• Do you have a vegetarian/vegan/gluten-free/lactose-free recipes?
• How can I change measurement system in app?
• How do I change app language?
• How do I change my fasting type and hours?
• How do I set up the step counter?

Dietary & Fasting