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DoFasting Help Center

My account

  • Downloading the DoFasting app
  • Forgot my password

Subscriptions & Payments

  • Cancellation & refund policy for the app
  • Subscription management and refunds via App Store
  • Subscription management and refunds via Google Play
  • How much does the app subscription cost?
  • Why was my payment declined?

Technical Issues

  • App is freezing or not working
  • Can't download the app from App Store
  • Can't download the app from Google Play
  • Can't log in
  • I haven't received anything after completing my purchase

Supplements

  • Cancel supplement subscription
  • Does the DoFasting box cause “runs”?
  • Does DoFasting Box contain any stimulants?
  • What are the ingredients of DoFasting Box supplements?
  • Will DoFasting Box supplements break my fast?
  • How much fiber is there in one packet of DoFasting Box supplements?
See all 11 articles

App Features

  • Can I use the DoFasting app on my computer?
  • Do you have a vegetarian/vegan/gluten-free/lactose-free recipes?
  • How is the app personalized?
  • How to change the app language
  • How to change the measurement system
  • How to change the water intake goal
See all 13 articles

Smart Scale

  • Can I pair the Smart Scale with several accounts?
  • How to pair the Smart Scale with a device
  • Where to purchase the Smart Scale
  • Warranty policy

Dietary & Fasting

Community

  • How to contact the customer support
  • Is there a community I can join?
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